Privacy policy

Summary

This Privacy Policy explains what personal data we collect, why we use it, with whom we share it, and what rights you have as a user. Below you will find the full details.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our business operations, applicable laws, or regulatory requirements. The most current version will be published on our website with a new “Last Updated” date.

How We Collect and Use Personal Data

We collect personal data from various sources, including:

  1. Information You Provide:

    • Contact details (name, address, email, phone number)

    • Order information (shipping address, payment confirmation, billing details)

    • Account details (username, password, security questions)

    • Communication with customer service

  2. Automatically Collected Data:

    • Interaction data such as IP address, browser type, device and network information

    • Collected through cookies and similar technologies (see our Cookie Policy)

  3. Information from Third Parties:

    • Payment providers (e.g., Mollie, PayPal)

    • E-commerce platform (e.g., Shopify)

    • Advertising and marketing partners

We use your data to:

  • Provide products and services

  • Process payments and fulfill orders

  • Offer customer support

  • Prevent fraud and ensure security

  • Comply with legal obligations

  • Send marketing and promotional communications (where permitted)

You can opt out of marketing communications at any time via the unsubscribe link in our emails or by contacting us.

The legal basis for processing your data is generally our legitimate interest, your consent, or the fulfillment of a contract.

Cookies

We use cookies for functional and analytical purposes.
When you first visit our website, we will ask for your consent to use certain cookies via a cookie banner.
You can change your settings at any time.

For more information about Shopify’s cookies, see:
🔗 https://www.shopify.com/legal/cookies

Sharing Data with Third Parties

We only share your data with:

  • Service providers (e.g., shipping, IT, customer service, payment processing)

  • Marketing and analytics tools

  • Legal authorities (when required)

  • Business partners within our parent company

We do not sell personal data to third parties.

Data Security and Retention

We take appropriate technical and organizational measures to protect your data. However, no system is 100% secure.

We retain personal data only as long as necessary for the purposes for which it was collected or as required by law.

Examples:

  • Order data is kept for up to 7 years to comply with tax regulations.

  • Account data is stored as long as the account is active or until deletion is requested.

Your Rights (Under GDPR)

If you reside in the EU or EEA, you have the right to:

  • Request access to your personal data

  • Rectify or delete your data

  • Object to processing

  • Request data portability

  • Withdraw your consent

  • File a complaint with a data protection authority

You can exercise these rights by contacting us (see details below). We may ask you to verify your identity.

Children

Our services are not intended for children under the age of 16.
We do not knowingly collect personal data from minors.

International Users

Your data may be processed outside your country, including by our service providers in the EU and the United Kingdom.
If data is transferred outside the EEA, we ensure appropriate safeguards, such as the EU Commission’s Standard Contractual Clauses.